Privacy Policy

This Privacy Policy explains how StArt Unlimited Ltd ("we", "our", or "us") collects, uses, shares, and protects your personal data when you visit our website, make a purchase, subscribe to our services, or otherwise interact with us. It applies to all users globally, and is fully compliant with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), as well as other applicable data protection laws.

1. Who We Are

StArt Unlimited Media is a content creation and copywriting company registered in the European Union.

BULSTAT (national statistic number): 207232640
Website: https://www.startunlimitedmedia.com/
Email: [email protected]
Phone / WhatsApp/ Viber: +359 89 83 75 766
Phone: +359 2 468 7877
Company Address: Izvor, Bulgaria
Postal Code: 2415

We act as the Data Controller for the personal data we collect.

2. Scope of This Privacy Policy

This policy applies to all visitors, users, customers, and subscribers of our services, including but not limited to:

Users browsing our website hosted on Kajabi
Clients purchasing digital products or services
Newsletter subscribers
Webinar/course participants
Individuals submitting inquiries or forms

3. What Data We Collect

We collect the following types of personal data:

a) Data you provide directly:

Name, email, phone number, address
Payment and billing information
Account login (if applicable)
Messages, form submissions, testimonials

b) Data collected automatically:

IP address, browser type, device information
Referrer URL, clickstream behavior
Location (based on IP)
Cookies and tracking pixels (see our Cookie Policy)

4. Legal Basis for Processing

In accordance with Article 6 of the GDPR, we process personal data based on one or more of the following legal grounds:

Consent – for email marketing, cookies, etc.
Contractual necessity – to fulfill a service or sale
Legal obligation – e.g. for tax and accounting
Legitimate interest – for internal analytics, website optimization, fraud prevention

Where required by law, we will obtain your explicit consent before processing your data.

5. How We Use Your Data

We use personal data for the following purposes:

To deliver services, products, and content
To process and fulfill orders
To send transactional and promotional emails
To respond to your inquiries
To manage your account (if applicable)
To comply with tax and legal obligations
To analyze website traffic and user behavior
To improve site functionality and customer experience

We do not sell, rent, or lease your personal data.

6. How and With Whom We Share Your Data

We only share personal data with trusted third parties when necessary:

Purpose:	Third Parties:
Website hosting:	Kajabi LLC (USA)
Email marketing:	Kajabi Email / MailerLite / ConvertKit
Payment processing:	Stripe, PayPal
Analytics:	Google Analytics, Meta/Facebook Pixel
Accounting/legal:	Accountants, legal counsel (within the EU)
Law enforcement:	If legally required

All third parties processing your data are bound by Data Processing Agreements (DPAs) and, where applicable, Standard Contractual Clauses (SCCs) to ensure GDPR compliance.

7. International Data Transfers

Some of our partners and platforms (e.g., Kajabi, Stripe, Google) are based in countries outside the European Economic Area (EEA), including the United States.

In these cases, your data is only transferred under appropriate safeguards, such as:

Standard Contractual Clauses (SCCs)
Adequacy decisions by the European Commission
Binding Corporate Rules (BCRs), if applicable

You can request copies of these safeguards by contacting us.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Data Type:	Retention Period:
Customer records:	Up to 10 years (for accounting/legal)
Newsletter data:	Until withdrawal of consent
Analytics cookies:	Up to 26 months
Inactive accounts:	Up to 2 years

When no longer needed, data is securely deleted or anonymized.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access – obtain confirmation and copy of your data
Right to be informed - how your data is going to be processed during the time it is held by the company
Right to rectification – correct inaccurate or incomplete data
Right to erasure – request deletion ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to certain types of processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

If you are located in the EU, you may contact your local data protection authority. In Bulgaria, this is the Commission for Personal Data Protection (CPDP).

To exercise your rights, email us at: [[email protected]]

10. Data Security

We take your privacy seriously and apply appropriate technical and organizational measures to protect your personal data, including:

SSL encryption
Secure servers (via Kajabi)
Access control and authentication
Encrypted payment processing (via Stripe/PayPal)
Staff training and confidentiality agreements

However, no method of transmission is 100% secure. We cannot guarantee absolute security but take all necessary steps to reduce risk.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and deliver personalized content.

By using our website, you agree to our use of cookies unless you opt out. You can manage your preferences via your browser or through our cookie banner.
➡️ See our Cookie Policy for full details.

12. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16. If you believe we may have unintentionally collected data from a minor, please contact us immediately and we will delete the information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in technology, legal requirements, or our practices. When we do, we will revise the “Last Updated” date. We recommend reviewing this page regularly.

14. Contact

For any questions, concerns, or requests related to this Privacy Policy or your data:

Data Protection Contact:
📧 Email: [email protected]
📍 Address: Izvor, Bulgaria. Postal code: 2415